套票政策 Package Policy

套票政策：

適用所有套票：
1) 學員請展示會員證上堂，如超過3次忘記帶會員證之學員作遺失會員卡處理，需繳付$50補領手續費。

2) 所有套票於任何情況下都不設延期、退款及轉讓，請學員購票優惠前考慮清楚，敬希垂註。

3) 購買的新套票均須於1個月內開始第一堂，否則系統亦會於1個月限期內啟用。

4）課堂必須至少於24小時前預約或取消。(請注意：取消課堂需1天前進行，系統不能於即日取消課堂。）課堂預約成功時，系統將自動於套票內即時扣除堂數，如已預約而未能出席，系統將作缺席論並不獲補堂；已預約之課堂請於課堂開始前最少24小時取消，否則系統將未能作出取消。

5) 請參閱本中心網頁有關最新之時間表及收費表。

6）所有套票需於有限期內完成，逾期套票系統將會自動註銷。如需伸請「帶堂」，學員需於現有套票到期日前購買新套票安排「帶堂」，將套票剩餘課堂帶進新套票中繼續使用，否則系統將會自動於到期日註銷逾期套票。套票必須於課程到期日前購買新的套票方可安排「帶堂」，系統亦只能為最近的一個舊有套票「帶堂」，而新套票的開始日期亦必須與舊套票的到期日銜接。

7) 如學員有舊有套票，系統會先行扣除舊套票，待舊套票內的堂完結，系統會自動扣除新套票。除非該堂不屬於舊有套票之限制，系統才會自動在新套票扣除。

8) 如需upgrade套票，可於開堂後第2堂前或無限堂的截數日upgrade，亦只能由最新的套票起upgrade。

9) 參加打拳班課堂請學員自備吸汗手襪、手帶、護腳踝、拳套及護腳墊 (Shinpads)，亦可到現場租借吸汗手襪、拳套及護腳墊，每次租借費為30元。參加瑜伽班課堂請學員穿著長褲及自備瑜伽墊，亦可到現場租借瑜伽墊，每次租借費為10元。

10) 凡於星期一至五之公眾假期，Nana Gym將會暫停開放，WhatsApp服務亦會暫停。如因公眾假期及惡劣天氣影響而取消之所有特色套票之課堂(如：激瘦班及所有無限堂套票等)將不予補堂。

11) 課堂時有機會進行拍照和拍攝並作公開使用。如有任何疑慮，請即向同事提出。

 

開心Share套票 額外政策：

S1) 一個開心Share套票，只能有一個個人account帶堂，其他account不能安排「帶堂」。
S2) 同一班朋友組合購買新的開心Share套票才可安排「帶堂」。
S3) 開心Share套票成員組合一經加入即不能更改及退出。
S4) 開心Share套票以上一堂扣一堂的形式記錄堂數，由於翻查紀錄相當複雜費時，故此請與開心Share套票內的成員自行溝通，本中心不會介入及調解，敬請見諒。

月繳模式套票 額外政策：
Y1) 月繳模式套票均必須綁定信用卡，以自動付款支付方式由該信用卡帳戶直接每月扣除所指定費用，學員可選擇於每月1日或16日開始月繳套票。
Y2) 根據購買之套票規定，月繳套票的週期為一個月，每期完結後會自動續期，為期一年，期間內不能中斷。
Y3) 如學員期間因任何理由需中斷月繳套票，學員必須提前不少於三十天以書面形式通知不再續繳月繳模式套票的意向，並直接將通知書提交至各分館的接待處，及補回正價套票的25%差額，方可完成中斷套票手續。如非按既定程序終止套票，自動付款程序將繼續維持至限期完結。

凍結會籍服務：
F1) 必須於至少一星期之前申請；
F2) 以30日為單位，最長為12個月，視乎學員需求去決定凍結時間；
F3) 凍結會籍服務費用為每個單位HK$500。

Nana Gym保留一切修訂有關條款及細則之權利並無需另行通知。如有任何爭議，Nana Gym保留最終決定權。

Packages Policy:

1) Members are required to produce their assigned Member Card before each lesson for registration. Failing to procedure the member card 3 times during the course, will be treated as Lost Card and a replacement card will be issued with a fee of HK$50.

2) All packages constitute no extension period, non refundable and are non transferable. Please acknowledge and consider seriously prior purchasing.

3) All new package is required to begin within one month of purchase, otherwise the package will be automatically activated based on the 30th days of purchased.

4) Classes must be booked or canceled at least 24 hours prior the class begin via the online system in advance. (Please note: Cancellation of the class needs to be done 1 day in advance, system cannot cancel the class on the same day.) When the class reservation is successful, the system will automatically deduct the number of classes from the package immediately. In event of no-show or late cancellation to a booked class (i.e. within 24 hours prior the class begins), the system will count such as absence, no makeup class will be arranged; Reserved classes must be canceled at least 24 hours before it starts, otherwise the system will not be able to cancel.

5) Please refer to our website for updated Timetables & Course Fees. 

6) If you want to carryover the remain lesson(s), please purchase a new package before the expiry date. However, the remain lesson(s) will be waived. Members must purchase a new package before the due date of the original package to carryover and the start date of the new package must also be linked with the original package. Only the latest existing package can be carried over.

7) If members hold an existing package, unless the members attend a lesson which is not covered by the existing package, the computer system will automatically deduct attended lessons from the existing package before the start of the new package.

8) If you want to upgrade the existing package, please make it before the 2nd lesson or before the cutoff date of unlimited package.

9) For the Boxing Class: Suggest to bring your inner gloves, boxing gloves, shinpads, handwraps & ankle guards. Or you can rent the clean Inner Gloves, Boxing Gloves & Shinpads with a fee of $30. For the Yoga Class: Suggest to wear long pants and bring your yoga mat. Or you can rent the clean yoga mat with a fee of $10.

10) Public holidays on Monday to Friday, Nana Gym will be closed and WhatsApp service will also be suspensed. No make-up class (for Slim and any kinds of unlimited packages) will be arranged due to Public Holiday & BAD weather (such as, and not limited to, Black Rain Storm or Typhoon).

11) Photographing and filming may be taken during classes and made available for public use. If you have any concerns, please let us know immediately.

 

Additional Terms & Conditions for Happy Share Packages:
S1) Carryover of lessons can only be arranged to the personal account of one of the members in the group. It is not applicable to other members in the group.

S2) Carryover can only be arranged if the members of the new Happy Share Package are the same as the existing Happy Share Package.

S3) The members of Happy Share Package cannot be amended or cancelled.

S4) Members of the Happy Share Package shall count their lessons among themselves. Please kindly communicate with the group members regarding the allocation of lessons and record of attendance. WUnique & Bomber Gym is not in a position and will not intervene.

 

Additional Terms & Conditions for Monthly Direct Debit Authorization of Annual Packages:
Y1) Monthly packages are now available with the option to tie with the new Credit Card Autopay Scheme (CCAS). The stipulated amount will be debit automatically on a monthly basis via the designated Credit Cards. You have the option to pick the commence day of the purchased package on the 1st or 16th of the month respectively.

Y2) According to the terms and conditions of the CCAS, the periodic unit of each autopay package will be 1 month. Each autopay package will be renewed automatically and consecutively after each periodic unit for 12 months. No cancellations are allowed once enrolled into the CCAS.

Y3) In cases where students wish to cancel the CCAS under the purchased packages, the student has to (i) serve a notice of cancellation to us at least 30days before in writing, declaring such an intention and to deliver the stated letter directly to us, attention to our Gyms’ reception . Any registered branches will suffice. (ii) Further, all students who served the above cancellation notice are deemed to pay 25% amount difference of the regular price package for the cancellation of CCAS to process. For those who have failed to comply with the stated requirements in (i) & (ii), cancellation will be deemed unsuccessful. i.e. Autopay package will continue be renewed automatically and consecutively until the last payment date of the purchased package.

 

Membership-Interim Suspension Service:
F1) Application must be made at least 1 week notice in advance;

F2) Each Suspension unit is equivalent to 30-days period. All members can decide the no. of units they wish to apply according to their needs for their current purchased package. The maximum suspension units are limited to 12 units (i.e. 12 months period);

F3) Each Suspension unit will be charged at HK$500 per month.

Nana Gym reserves the right to make any amendment to the Terms and Conditions without prior notice. All decisions made by Nana Gym shall be final and binding.